Like many of you, we are concerned about the coronavirus’ growing impact throughout the state, nation, and world. And, as a practice serving your needs, we are making necessary changes to help flatten the risk curve.
This past week, we have been bringing patients into the exam room as soon as possible and leaving them there to wait for the doctor, out of the waiting room/reception area and away from other patients. This is consistent with the social distancing concept, which is a significant part of the recommendations of the Center for Disease Control (CDC) to reduce the risk of disease spread. We have revised our hours of operation to address a reduced volume of patients. We have closed the Westfield office and consolidated our operations in Cranford to increase efficiency during the pandemic. Starting today, we are carefully reviewing our schedules and contacting each patient to discuss the urgency of their scheduled visit, rescheduling eye exams which are of a less urgent nature. We are postponing all surgeries after this week until a time when the pandemic is no longer an issue.
We have always adhered to strict rules governing cleanliness and sanitation. And, in light of the coronavirus, we have adopted additional practices outlined by the American Academy of Ophthalmology (AAO) to better ensure safety for our patients, staff members, surgeons, and the greater New Jersey community. At our offices, we are taking every health precaution possible, including daily disinfecting of the entire office, minimizing patients in the common waiting area (see above), practicing good hand washing, using sterilized materials, and disinfecting each exam area after each patient leaves.
To help keep our patients, staff members, and greater community safe, we ask that you inform us if you or a close family member are experiencing a cough, fever, breathing difficulties, unexplained diarrhea, or other flu-like symptoms. Also, please tell us if you have recently traveled to a high-risk area like China or Italy.
As a result of these measures, there have been many cancellations. Our team is always happy to reschedule you for a later time. If you have an upcoming surgery, we ask that you wait for our team to call you to reschedule rather than calling us yourself. We greatly appreciate your cooperation with this matter. We also have had to alter brand new changes even sometimes before we could even implement them because of the rapidly changing circumstances associated with the pandemic. We apologize for any inconveniences caused by these sometimes frequent changes.
As this situation continues to evolve, we will update you with any important news from our practice, the CDC, or the AAO. We wish you and your family good health and hope to see you soon.
Dr. Calderone, Dr. Chopin, Dr. Goldberg, Dr. Yang and Staff